Guide to Fair Business Practices
for Legal Publishers Revised Second Edition approved April 2008. |
online version |
The American Association of Law Libraries Guide to Fair Business Practices for Legal Publishers ("AALL Guide") is premised on the belief that good customer service and positive customer relations benefit legal publishers as well as customers. Equally fundamental is the understanding that the relationship between publishers and customers must be built on mutual respect and trust.
The AALL Guide provides guidelines for legal publishers doing business with librarians and other consumers of legal information. It describes standards for the business practices of publishers that most directly affect librarians and other legal information consumers, and covers the full range of their interactions, from advertising and solicitation to purchases and customer support. The best practices identified by the AALL Guide are designed to facilitate effective and productive relationships.
Publishers will receive 1-3 copies of the brochure for free and can obtain additional copies upon request.
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Order Online: |
Guide
to Fair Business Practices for Legal Publishers
$7.00 Members & Non-Members |
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