March 2002 Interim Progress Report
In April 2001 the Special Committee was formed and was
charged with developing universal performance measures
that can be used for self-assessment by individual librarians
or for performance evaluation of law librarians by employers.
These performance measures should be adaptable to law
librarians who are working in various types of law libraries.
The performance measures should be based on the Competencies
for Law Librarians, approved by the Executive Board in
April, 2001.
The
Special Committee was also charged with preparing an interim
progress report for the Board's April, 2002 meeting. The
following information is provided as our Interim Report.
The
Committee met twice at the AALL Annual Meeting in July
and shared information on performance measures. During
the meeting the Chair was asked to set up a Listserv so
that the Committee could communicate regularly. The Committee
also agreed to participate in monthly conference calls
to compare notes and get feedback on their work. The group
discussed the need to meet face to face before the July
2002 meeting, possibly in Chicago, to refine our work
and work out differences that might surface. The members
left the meeting in Minneapolis with assignments for locating
experts in the field and locating other systems we might
use as models. Committee members also began experimenting
with preparing measures for the general competencies and
agreed to apply a simple performance measurement system
generated as a part of our July discussions.
The
Listserv was initiated in September. The Committee also
began holding conference calls in October 2001. The Committee
discovered some difficulties while trying to work through
the approved competencies and developing a measurement
system that made sense. During the first conference call
in October Mary Jane Kelsey pointed us to some relevant
and extensive competency and performance measurement work
on the AICPA website. We also located several outside
experts and discussed the need to use one of them because
of the difficulties we were experiencing with our first
experiments in drafting performance measures for the core
competencies as they are currently written.
The
Chair approached several experts, Cooper, Briggs, Sullivan,
and McClure to discuss our project and the possibility
of facilitating a spring committee meeting. The Chair
asked the Board for $5,950 for a spring meeting in Chicago,
but we were not funded. During her explorations with consultants,
the Chair received some free advice from Ken Cooper, author
of Effective Competency Modeling and Reporting. After
reviewing our initial work and the AALL Competencies document
he made several comments that were very helpful. He suggested
that we were having difficulty because the competencies
are a heavy mix of competence and performance measures,
there are too many compound items in each competency area,
and there are many personal attributes that are labeled
as competencies. He said there are actually as many as
300 competencies and attributes wrapped into the AALL
document. He suggested we go back and try to determine
what the intent was and then pull out the 30-40 "critical"
competencies to actually measure.
After getting President Bintliff's approval to rephrase
the current competencies into measurable concepts, the
group has followed Cooper's advice to concentrate on the
critical competencies. Initially the Chair was charged
with using some of the information provided by the facilitator
to work on drafting more specific General Competency (1.1
to 1.16) terms and definitions. She used Anntoinette D.
Lucia's and Richard Lepsinger's book, The Art and Science
of Competency Models, Jossey-Bass (1999) for many of the
revised terms and definition statements. The Committee
believes this language is more concrete, easier to define,
and create performance measures for than the language
in the competencies as they are currently written. We
believe we are expanding on the competencies work already
completed, clarifying it, and further defining the original
work that accurately reflects the intent of the AALL Competencies
drafters. Once we agree on new terms we will begin creating
Beginning, Intermediate, and Advanced measurements for
each term. We discussed and decided not to include a paraprofessional
category in the measurements. We have also agreed to use
areas similar to the AICPA's general competencies ; Functional
Expertise/ Knowledge/ Abilities, Communication Skills,
Leadership, Professional Perspective, Personal Attributes
to shape our work.
We
have also made considerable progress in ascertaining some
of the "history" behind the original document
which we understand was created to help in developing
continuing education programs. We are now discussing whether
certain competencies belong in one or more of the general
categories we've created and which of the competencies
should be included in every law librarian's job description.
We believe we have refined concepts that the drafters
intended, and winnowed our work down to approximately
40 competencies we can measure. President Bintliff has
approved this approach and Vice-President Nicholson, our
committee liaison, has provided the committee with advice
during our conference calls. See attached web document.
The
committee members asked the Chair to request funding for
a facilitator for the next phase of our work; preparing
performance measures. President Bintliff has approved
up to $500 to fund using the facilitator for conference
calls as we begin to measure the competencies we choose.
Our
next step is validating our current work. We believe we
now need to get feedback from membership on our preliminary
work. We will also ask for membership input during the
year via e-mail starting with a small member sample using
a focus group type of approach and working to include
the majority of the membership later possibly during the
Annual Meeting, at the SIS Council Training sessions in
Orlando. Some of the validation methodology set out in
the Lucia and Lepsinger book is useful. The authors suggest
using strong performers to validate competency terminology
and definitions and to help in establishing performance
measures. We hope to include both strong performers and
newer librarians in validating our work at this initial
stage and in the final stage.
Now
that our initial work and the chart we've created is nearly
complete, the Chair will ask Headquarters staff to mount
a web page on the AALL website initially for committee
use only and later for dissemination to the membership.