CRIV Request for Assistance Form

Quick Links

CRIV Charge

The Committee shall foster positive, constructive and open communication between information vendors and the membership of AALL in matters relating to provision of information in any format.

The Committee shall support ongoing AALL educational initiatives and provide continuing educational opportunities for both AALL members and information vendors.

The Committee shall serve as a forum and resource to provide constructive suggestions to vendors.

The Committee shall foster a cooperative working relationship between librarians and information vendors.

The Committee will select one (1) or more recipients every year for the New Product Award, or no recipient if it deems none of the nominees sufficiently qualified, and will submit the winning recipient's name(s) to the Awards Committee.

The Committee represents the interests of all AALL members, and neither it nor its members will represent or advocate for the benefit of only one publisher or information vendor when acting in their capacity as committee members.

Request for Assistance

AALLNET is currently experiencing problems processing form submissions. Until this issue has been corrected, CRIV asks that you submit your request for assistance directly to the Chair of CRIV. Please include the following with your request.

Your Name

Your Organizations Name

Your Address

Your Telephone Number

Your Fax Number

Your Email Address

Name of Vendor You Require Assistance With

A Brief Description of the Issue

Please send this information, along with any relevant supporting documentation, to:

Tracy L. Thompson
9 Drummer Rd.
Keene, NH 03431
Phone: (603) 357-3385
Fax: (603) 357-2075
tracy.thompson@yale.edu

Note: Prior to filing a request for assistance, individuals are expected to have made a reasonable attempt to resolve the issue at hand. To avoid duplication of effort, please provide a complete account of your efforts to communicate with the vendor. Copies of notes from conversations with the vendor would be helpful.

Last updated: March 20, 2007